About Us
We started in the year 2000 as a small computer repair business in Westlands, Nairobi. Since then we have grown to a full service company offering IT solutions, service, consumables, hardware and software, on-site technical design and support, workshop repairs, installation, support and training, domain name registration, web site design and hosting.
We have extensive experience in creating and maintaining the complete information technology needs for business as well as individual customers with a goal of ensuring total success by exceeding the customer's expectations of quality and the delivery of services.
Over the years, we have successfully provided services for hundreds of customers in the industrial, commercial, retail, service and residential sectors of Nairobi and its environs.
We continue to attract new customers while maintaining close working relationships with all of our long term customers.
Our multi-disciplined professionals provide complete affordable solutions tailored specifically to meet the needs of every customer including: preliminary studies and conceptual designs, design development and technical support, cost estimating for suitable and affordable options, installation, on-going training and support, and on-going maintenance.
Background Information
MCS is carefully and systematically structured to maintain the levels of quality and service to meet demanding global requirements.
We believe that having a knowledgeable and trusted work force is essential in order to achieve organizational excellence.
We are committed to continuous personnel development programmes aimed at achieving a balance between technical and customer expertise.
We are committed to the quality principles and are constantly striving towards improving business excellence by establishing repeatable business processes. It is also thanks to our continued investment in tomorrow’s technology that we are now uniquely placed to meet the current and future needs of our customers.
Our Objectives
Our fundamental objective and mission is to deliver total integrated business solutions which are designed to help companies move to enterprise computing environments and at the same time provide them with our years of advanced experience in offering products that go the distance to deliver quality, superiority, security and reliability.
The gradual acquisition of market experience in Nairobi, a loyal customer base over time has enabled MCS to establish itself as one of the leading local indigenous company in the field of communication, equipment vendor, software & network consultancy, structural cabling installation, support and maintenance service center in Nairobi.
MCS's strategic intent is to be Kenya's leading company in its chosen businesses by applying world-class technology and satisfying our customer's business requirements. Our success and market recognition so far has been mainly due to the recognition of the importance of professionalism. Optimum professionalism can only be achieved by providing the right level of investment in skills, equipment and tools.
Our Vision
We believe in a future full of excitement, challenge and opportunity. A future of limitless potential where the power to compute is the power to create.
We envision an IT future where non-stop eBusiness computing is unleashed and extended to the most remote corners of the country.
We thrive on the challenge of high technology and in order to meet this challenge, our employees have strong technical proficiencies and experience to see us through this vision.
OUR GOAL
Our strategic intent is to be Kenya’s leading Computer Support Company by the turn of the year 2010.